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Involving Residents

PEP offers a wide range of services to help you develop and deliver a quality resident involvement service. We provide support and guidance at strategic level and also provide hands-on project work.

We can help by:

  • Reviewing your resident involvement arrangements
  • Providing advice and guidance on improving resident involvement within your organisation
  • Providing training for staff
  • Ensuring you comply with your regulatory bodies requirements
  • Preparing your resident involvement service for inspection

Consultation services

If for the sake of efficiency or independence you prefer to outsource, we offer a wide range of consultation services.

We can:

  • Consult with residents on home improvement programmes and other initiatives
  • Run focus groups
  • Organise tenant conferences and facilitate workshops
  • Provide study visits
  • Work with tenants and residents groups and/or community groups
  • Develop mystery shopping
  • Use Participatory Learning and Action techniques to consult with residents

Recent clients

  • 1066 HA
  • Chelmer Housing Partnership
  • Lewes District Council
Tenants_Advice

PEP offers a wide range of services to help you develop and deliver a quality resident involvement service

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