Training direct - customised & 'off the shelf'

PEP is well known for training thousands of residents on a wide range of topics via the National Tenant Training & Conference Programme. Now PEP is making this experience more widely available by offering targeted training direct to councils, housing associations and tenants organisations.

‘Off the shelf’ training

PEP has packaged 20 of its most popular training titles on the following themes:

  • Housing and regeneration
  • Community involvement
  • Effective group work and skills
  • Personal effectiveness
  • Housing finance
  • Resident involvement in major repairs

Click here to download a comprehensive brochure. Pick and mix the titles to design yourself a complete training programme - great value for money.

Customised training

If your needs are particular, we can help by:

  • Assessing training needs and designing a customised package
  • Providing training on site or on a residential basis

For example, see the Learning Equals Partnership

Why PEP’s training is special

Giving people the confidence, skills and knowledge to do what they want to do is central to PEP’s training vision. All our training is enhanced by our real-life experience working in frontline projects. PEP has a reputation for delivering high quality participative training that is informative, fun and value for money.

Recent clients
  • 1066 HA
  • Aylesbury New Deal for Communities
  • Metropolitan Housing Trust
  • West Ham New Deal for Communities



“It has given me a lot of confidence, especially the “confident women” training. I was new to volunteering and by chance was asked to attend this course... I have never looked back since. I wouldn’t say boo to a goose before but now I am a forum member and
always speak my mind.”

Case Study

PEP is presently working with Metropolitan Housing Trust, developing a training programme for regional resident representatives. We are carrying out a skills audit with individual members and officers to establish the themes for the programme and give a full opportunity for residents to equip themselves with the right skills to actively represent residents within the organisation.

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