Resident Involvement

Giving tenants and residents a greater say is very high on the housing sector’s agenda for many reasons including:

• ministers insist tenant involvement must be 'at the heart’ of housing organisations (and promise less regulation in return>
• The Elton Review recommends that resident involvement should be ‘core business’ for ALL housing associations
• Audit Commission inspections include Resident Involvement as a key component (KLOE 5) Their research demonstrates the ‘considerable’ benefits of resident involvement - to the business, to residents and to the wider community.
• Resident involvement can help meet the targets of the Gershon Efficiency Review

PEP is at the forefront of developing resident involvement and offers a wide range of good value services to:

• involve residents in governance and improving services
• involve residents in inspection and auditing
• support tenant management organisations
• provide independent tenant advice (eg, in stock transfers)

PEP offers a wide range of services to help you develop and deliver a quality resident involvement service