Tenant Management puts tenants into the driving seat in determining how services will be provided in their community and working in partnership with their landlord. The Department for Communities & Local Government provides Tenant Empowerment Grants to resident groups who are interested in developing Tenant Management Organisations for their communities. pep can facilitate and work with you to form a tenant management group or help existing tenant groups.


The social housing world's TRAINING & CONSULTANCY experts

to find out more, please contact pep on 03333010690 or e-mail laura.f@pep.org.uk

Tenant Management can cover a range of responsibilities including:

  • Contract management    
  • Caretaking
  • Repairs
  • Managing an office
  • Cleaning
  • Grounds maintenance
  • Collecting rent
  • Collecting service charges
  • Managing staff
  • Governance
  • Working in partnership
  • Negotiating allowances
  • Negotiation of management agreement
  • Managing money