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Training

PEP’s mission is to foster resourceful and vibrant communities. Training is a vital means of giving people the confidence, skills and knowledge to work together in doing this.

PEP is a premier provider of training to residents, staff of housing associations and Councils, tenant management organisations and service providers.

We offer a wide range of ‘off-the-shelf’ courses, or can design a complete customised training programme to meet your particular requirements. More...

Here are some of our training courses that we offer

  • Setting up and running Tenant Management Organisations
  • Training skills
  • Allocations and lettings
  • Anti Social Behaviour
  • Confidence building and assertiveness
  • Repairs and maintainence
  • Resident Involvement
  • Representing the Community
  • Running and chairing meetings
  • Regeneration
  • Project Management
  • Contract management
  • Dealing with and preventing conflict
  • Enterprising Communities
  • Secretarial skills
  • Basic Finance
  • Book keeping
  • Marketing
  • Administration Management
  • Fundraising
  • Event Organisation and Management
  • Scrutiny and monitoring
  • Problem Solving
  • Reaching out to the Community
  • Action Planning
  • Working as a Team
  • Writing and Publicity Skills
  • Influencing and negotiation skills
  • Equality and Diversity
  • Board members training and development
  • Effective meetings
  • Governance
  • Managing and supervising staff


  • Plus many, many more!

We have unrivalled experience in creating and delivering the National Tenant Training and Conference Programme on behalf of Communities & Local Government and Housing Corporation.

To download our comprehensive training brochure then please click here.  Alternatively, please call 01785 224893 or e-mail admin@pep.org.uk to request a copy.

admin@pep.org.uk 01785 224893 www.pep.org.uk
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